تقييمات Strawberrynet في السعودية

هل يسمح الترجيع؟ ما هي الشروط والمهلة؟

If you're not 100% satisfied in any way with an item you've received, please let us know by emailing us within 30 calendar days of receipt, and within 3 months from the order date. Returns can only be made once authorized by Customer Services. If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused and you will have to bear postage costs. Please check your fragrance or home scent orders carefully, as fragrances and home scents can NOT be returned under any circumstances due to international aviation restrictions. In order to process your returns as quickly as possible, all returns must include: A copy of your delivery note or your order number Return authorization (obtainable from Customer Services) Reason for return

هل يتم استرداد النقود أو يتم إعطاء رصيد لشراء شيء آخر من Strawberrynet؟

For credit card refunds, please note we can only refund the total cost of goods. If there are shipping charges to be refunded we will offer you a credit off your next purchase to cover this reimbursement or refund via Paypal.

إذا تم إرجاع الطلب، من يدفع لشحن الطلب للمتجر؟ هل هناك أي رسوم أخرى أنا ملزم بلدفع لإرجاع الطلب؟

We are happy to refund postage costs if the item is defective or sent due to our error.

كم من الوقت سوف يستغرق بالنسبة لي لاسترداد النقود من Strawberrynet؟

It depends of the process and countries and solution time of problem

مزيد من المعلومات: https://arabicen.strawberrynet.com/customer-service/returns-cancellations/

ما هي الأعطال أو المشاكل المغطاة من كفالة Strawberrynet؟

If you're not 100% satisfied in any way with an item you've received, please let us know by emailing us within 30 calendar days of receipt, and within 3 months from the order date. Returns can only be made once authorized by Customer Services. Fragrances and home scents can NOT be returned under any circumstances due to international aviation restrictions.

إذا كان هناك عطل في المنتج الذي هو تحت الكفالة، كم من الوقت سوف يستغرق Strawberrynet لاستلامه، اصلاحه و إعادته؟

Please see our return and cancellation policy; https://arabicen.strawberrynet.com/customer-service/returns-cancellations/

من يدفع للشحن للمتجر وإعادة توصيل المنتج؟

We are happy to refund postage costs if the item is defective or sent due to our error.

هل أستطيع ترجيع أحد المنتجات التي فيها خلل و استرجاع النقود؟

For credit card refunds, please note we can only refund the total cost of goods. If there are shipping charges to be refunded we will offer you a credit off your next purchase to cover this reimbursement or refund via Paypal.

إذا تبين أن هنالك خلل في المنتج و لا يوجد لدى Strawberrynet منتج آخر لتبديله، ماذا يحصل؟

For credit card refunds, please note we can only refund the total cost of goods. If there are shipping charges to be refunded we will offer you a credit off your next purchase to cover this reimbursement or refund via Paypal.