Are returns permitted? What are the conditions and time limit?
Within (15) days from the date of your order, you can request a “Return Material Pre-Authorization” to return the product(s) to Abdulwahed Co.
Will I be refunded or given a store credit to buy something else from Abdul Wahed?
Shipping fees (& bank fees in case order was paid by credit card) will be deducted from the amount. These fees will be waived if the item was not as advertised, defective or not functioning well.
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
How long will it take for me to get my refund from Abdul Wahed?
More info: http://abdulwahed.com/en/faq
What malfunctions or product problems do Abdul Wahed warranties cover?
Products sold by us are covered inside Saudi Arabia & warranty’s duration defers from a product to another so please keep your receipt for any maintenance or repair request. Local products warranty’s duration are subject to the local agent warranty’s terms & conditions. Please read the offer note against each item listed carefully.
If there is something wrong in the product which is under warrantee, how long will it take Abdul Wahed to pick it up, fix it and deliver it back?
Who pays for shipping back and re-delivering the item?
Can I return a product that has a malfunction and get my money back?
If an item I ordered turned out to be malfunctioning and Abdul Wahed doesn’t have any other in stock to replace it, what happens then?
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.