sponsored

Citrus TV online store reviews in Saudi Arabia

1.0
1
1 review
03 Apr 2021
Air fryer
The after sale service is terrible and unprofessional, they won’t respond to complains about the product, and they waited for the insurance to expire to finally respond to my calls.

Citrus TV General Info

Delivery Info
Delivery in 3-4 days
https://en-sa.citrusstv.com/faqs/
Shipping Info
Depends on weight
Ships From
Saudi Arabia
Contact Information
012 225 8500
[email protected]

Citrus TV Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

1. We guarantee exchanges and/or returns within 7 days of receiving the package. 2. Within our 7 days exchange/return period, call the citrussTV Customer Care to arrange for a return or exchange. 3. Keep the original invoice as you will need to send it with the product. 4. Make sure the item is in its original condition, packaging and with all parts. 5. We can only exchange items that are currently in stock. If the desired item is not in stock, we will refund the amount as citrussTV store credits. You can use this credit to buy any citrussTV product in the future.


Will I be refunded or given a store credit to buy something else from Citrus TV?

For credit card payments, you have an option of either receiving store credits or receiving refund to your credit card. Refund process takes between 7-10 working days. For cash on delivery payments, we will refund the amount only through store credits.


If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

For exchanges and returns, we will handle FREE product pick-ups and deliveries.


How long will it take for me to get my refund from Citrus TV?

Refund process takes between 7-10 working days.


More info: https://en-sa.citrusstv.com/returns-exchange/


Citrus TV did not specify any warranty information


Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.