Close Buy online store reviews in Saudi Arabia

1.0
1
1 review
17 Oct 2023
مكيف شياك جيستين هاوس 18000 وحده
تم شراء عدد اثنين تكييف واحد تم تركيبة وشغال جيد واموره طيبه والتاني مكسور من الداخل وعند التواصل مع خدمة العملاء لا احد موجيب نهائي وطلبت منههم رقم خدمة العملاء ما بعطوك شيئ مع ان هذه ليس اول مره اتعامل معهم ولاكن سرعة حل المشكلة او الاستجابة الى العميل جدا سيئه

Close Buy General Info

Shipping Info
SAR 22 for first 15KG after that SAR 1 per kg
Ships From
Saudi Arabia
Warranty

Contact Information
0538096096
[email protected]

Close Buy Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

7 days


Will I be refunded or given a store credit to buy something else from Close Buy?

refund


If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

will pay shipping fees if the item is damaged or in improper condition only


How long will it take for me to get my refund from Close Buy?


More info: https://closebuy.sa/pages/refund-exchange-policy


What malfunctions or product problems do Close Buy warranties cover?

Not applicable


If there is something wrong in the product which is under warrantee, how long will it take Close Buy to pick it up, fix it and deliver it back?

7-14 days


Who pays for shipping back and re-delivering the item?

If there is something wrong in the product we will pay all fees


Can I return a product that has a malfunction and get my money back?

Within 7 days of the invoice date


If an item I ordered turned out to be malfunctioning and Close Buy doesn’t have any other in stock to replace it, what happens then?

refund money to the customer



Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.