myStore online store reviews in Saudi Arabia

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myStore General Info

Delivery Info
Delivery within 24 Hours
Shipping Info
Free Shipping
Payment Methods
visacodmastercardmada 
Contact Information

myStore Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Full conditions can be found here https://www.mystore.com.sa/cms/return-exchange


Will I be refunded or given a store credit to buy something else from myStore?

Eligible customer cases will be refunded, myStore provides an e-wallet as well.


If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

In the event of a return as a result of product malfunction or manufacturing defect, damage upon delivery or delivery of the wrong product, customer will not be charged for any shipment fees or/and bank transfer fees (SR15). In case of returns for other reasons (i.e. customer changed his mind) the customer will be refunded the order amount excluding the shipping and handling fees. However, the return in this case would have to be made within the three (3) days grace period.


How long will it take for me to get my refund from myStore?

Please refer to the table in this page: https://www.mystore.com.sa/cms/return-exchange


More info: https://www.mystore.com.sa/cms/return-exchange


What malfunctions or product problems do myStore warranties cover?

Please refer to: https://www.mystore.com.sa/cms/warranty-policy


If there is something wrong in the product which is under warrantee, how long will it take myStore to pick it up, fix it and deliver it back?

it depends on city & location, please refer to https://www.mystore.com.sa/cms/warranty-policy


Who pays for shipping back and re-delivering the item?

Please refer to: https://www.mystore.com.sa/cms/warranty-policy


Can I return a product that has a malfunction and get my money back?

Yes. please refer to: https://www.mystore.com.sa/cms/warranty-policy


If an item I ordered turned out to be malfunctioning and myStore doesn’t have any other in stock to replace it, what happens then?

Customer can chose between full refund or replacement.


More info:https://www.mystore.com.sa/cms/warranty-policy


Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.