Huawei online store reviews in Saudi Arabia
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Huawei General Info
https://consumer.huawei.com/sa-en/s...
Huawei Return & Warranty Policies
Are returns permitted? What are the conditions and time limit?
1. Return Accepted Standard: either before receiving the product, or within 7 days after receiving the product provided that the package is in good conditions, unopened case with seal. 2. All returns and refunds applications will be verified properly by Huawei KSA. In case of the return has no valid reason from customer, the package will be returned back to the customer. 3. All refunds to customer's credit cards will take in average from 1-2 weeks. 4. Return Scenarios: 1) Customer applies on the website for return and refund before receiving products. 2) Customer rejects to receive the Product upon delivery from the courier company. 3) Customer calls Huawei hotline to apply for the return, and refund would be subject to satisfying the above terms and conditions. 4) Customer needs to provide proper proof of the package status to show that it is in good conditions and unopened case with seal. For further help, please contact us via Huawei Hotline 8001220888 or email [email protected].
Will I be refunded or given a store credit to buy something else from Huawei?
If you meet the requirements in the T&C in Huawei Official Online Shop and your return requests get approved by Huawei Official Online Shop, you will get refunded.
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Not applicable
How long will it take for me to get my refund from Huawei?
Once Huawei receives the Products and the inspection is passed, a refund will be initiated as soon as possible. However, the specific time until the customer receives the refund also depends on their payment bank.
More info: https://consumer.huawei.com/ae-en/shop/return-policy/
What malfunctions or product problems do Huawei warranties cover?
please check in https://consumer.huawei.com/ae-en/support/warranty-policy/
If there is something wrong in the product which is under warrantee, how long will it take Huawei to pick it up, fix it and deliver it back?
Not applicable
Who pays for shipping back and re-delivering the item?
Not applicable
Can I return a product that has a malfunction and get my money back?
if it meets the return requirements, you can return it and get you money back.
If an item I ordered turned out to be malfunctioning and Huawei doesn’t have any other in stock to replace it, what happens then?
Not applicable
More info:https://consumer.huawei.com/ae-en/support/warranty-policy/
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.