Shop up Box online store reviews in Saudi Arabia

Are returns permitted? What are the conditions and time limit?

yes, only within the fist 7 days and it should be original packing and not opened, in case it was not in original packing will cut 10% after checking if its not used, but its used cant be retuned

Will I be refunded or given a store credit to buy something else from Shop up Box?

both options

If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

the customer will pay, and any banking charges for transfer as well

How long will it take for me to get my refund from Shop up Box?

3-5 days

More info: https://www.shopupbox.com/refund-policy/

What malfunctions or product problems do Shop up Box warranties cover?

within the the first 7 day will cover all problem, after that the warranty will be on supplier.

If there is something wrong in the product which is under warrantee, how long will it take Shop up Box to pick it up, fix it and deliver it back?

we cover 7 days warranty, during this time will pick it up with 2-3 days after then will check and replace it with new one

Who pays for shipping back and re-delivering the item?

if theres problem with the item, shop up box will cover the shipping

Can I return a product that has a malfunction and get my money back?

after checking the product its possible

If an item I ordered turned out to be malfunctioning and Shop up Box doesn’t have any other in stock to replace it, what happens then?

will refund the money